03 9028 7845
282-284 Chesterville Rd, Moorabbin VIC 3189
Wholesale Carport Shed Australia

Refund Policy

Wholesale Carport Shed Australia Refund Policy

🧾 Returns & Refund Policy

We understand that investing in a portable shed, steel carport, or outdoor shelter is a big decision. That’s why we stand by our customer-first returns process, ensuring your complete peace of mind.

 

✅ Refunds & Returns

Your satisfaction is our top priority. If your item:

  • Arrives faulty,

  • Is not as described,

  • Or has shipping-related damage,

…we’re happy to offer a refund or replacement.

📌 Conditions:

  • Notify us within 7 days of receiving your item

  • Product must be returned in its original packaging, unless damaged on arrival

  • Returned goods must be in unused, saleable condition

  • Return shipping may apply unless the product was faulty or wrongly delivered

🔁 Returns Process

To begin your return, follow the steps below:

📮 Return Address:

Wholesale Carport Shed
2/282-284 Chesterville Rd
Moorabbin VIC 3189

📋 Include the Following:

  • Your Order Number (found on your confirmation email)

  • Your Full Name and Shipping Address

  • A brief description of the issue or reason for return

  • Your preference for a refund or exchange

  • If requesting an exchange, specify the product name or item code you’d like instead

Our team will respond with next steps and timelines for the return process.

🚫 Important Shipping Notes

  • Delivery times may vary during peak seasons, public holidays, or due to weather conditions in remote areas

  • Some larger items (e.g., double carports, industrial sheds) may require forklift access or delivery to a commercial address

  • We do not ship internationally—Australian delivery only

  • Custom shed orders or made-to-spec carport kits may involve extended dispatch times (you will be notified during checkout)

❗ Damaged or Missing Items

  • If your item is delivered damaged or incomplete, please:

    1. Take clear photos of the damage or missing components

    2. Email us at sales@wholesalecarportshed.com.au within 48 hours

    3. Include your order number, delivery date, and a short description of the issue

    We will investigate and resolve the issue as quickly and fairly as possible—whether through replacement parts, full product replacement, or refund.

🤝 Why Choose Us?

  • When you buy from Wholesale Carport Shed, you’re not just buying a structure—you’re buying peace of mind.

    • 🔒 Safe & Secure Checkout

    • 🚛 Fast, Trackable Shipping Australia-wide

    • 💬 Melbourne-Based Support Team

    • 🛠️ Easy Assembly with Instructions Included

    • 💯 Quality Assured Products with Warranties

📨 Still Have Questions?

  • If you have any doubts about your order status, shipping timelines, custom delivery arrangements, or product returns—please don’t hesitate to contact us:

    📧 Email: sales@wholesalecarportshed.com.au

✨ Stress-Free Delivery, Every Time

  • From affordable carport kits to durable backyard sheds, we make sure your product reaches you fast, safe, and in pristine condition. Whether you’re building for function or form, Wholesale Carport Shed is your reliable shipping partner—nationwide.

    Buy with confidence. Build with certainty.
    That’s the Wholesale Carport Shed promise.